• To download/view cession / participation certificates, follow the steps below:
  • Make sure you are logged in to the system.
  • Click on Clients and the following screen will be displayed:


  • Select the desired client for which you want to view the participation certificate/ cession certificate. 
  • Alternatively, you can search for the client. This can be done by entering any of their unique details (such as I.D number, e-mail address) i the search bar(below is the screenshot of where to enter their unique details).

  • Click on the View record (the magnifying glass). 
  • Navigate to the Application Tab, by scrolling down to the bottom of the screen.


  • Click on the View record button 
  • The participation and cession certificates are generated by the system. There are certain rules that determine the generation of these certificates. For them to be generated, the Record of advice and Credit Life Advice Record must be filled. 
  • On the Applications page of the Client, several tabs will be displayed.Click on Record Of Advice

  • This will navigate you down to the Advice Record Tab. Click on +New Advice Record.


  • The following will be displayed: 


  • Complete the Advice Record and click on Save.
  • For the Advice Record to be valid, the Credit Life Advice Record must be completed.
  • Click on the View button. Once the Advice Record has been saved, the system directs you back to the Applications page. On clicking on the View button, navigate to the bottom of the screen.
  • The following will be displayed. 


  • Click on + New Credit Life Advice Record. The following will be displayed.


  •   Fill in the required fields and click on Save.
  • On completing both Credit Life Advice Record and Advice Record, the Download Record of Advice button will be enabled.

  • Click the button above to save the Record of Advice of the client. It can be saved, viewed, or printed.
  • Navigate to the Application page 


  •  Click on the Client's name next to the basic plan. In this scenario, Testing Test - Credit life - Credit life.
  • Navigate to the Done with Application? Submit tab. Do this by scrolling down to the end of the page.

  • Click on Submit. The following will be displayed: Set the Stage type to Submitted and any comment and click on Save.


  • The validator, then goes through the application. Upon satisfaction, marks the application as Approved Verification.
  • Navigate back to the clients application page and click on Application Attachments.

  • On clicking the Application Attachments tab, you will be directed.
  • Here, both the cession and participation certificate will be generated.

  • Click on the View button of any of the certificates (for example the cession certificate)

  • You can click on the Download cession certificate button and select where it should be saved.