In this article we will show you how to enable your location services in order to let Field Service Cloud be experienced by it's fullest potential.
Samsung Android:
- When viewing a job and the system is unable to access your location - we will display a warning message at the bottom the job view ( as seen below )
- To enable your location, swipe down to view your quick access menu
- Ensure that the location services icon has been selected.
- Once you have selected the Location icon (to enable your location services)
- Click on the Retry button as shown below:
- The system will refresh and a pop-up will display.
- Click on Allow to give Field Service Cloud access to your viewing your location
Hauwei Android:
- When viewing a job and the system is unable to access your location - we will display a warning message at the bottom the job view ( as seen below )
- To enable your location, swipe down to view your quick access menu
- Ensure that the location information icon has been selected.
- Once you have selected the Location icon (to enable your location services)
- Click on the Retry button as shown below:
- The system should now be able to track your location successfully.