TERMS AND CONDITIONS
Company information
The Licenseza website is owned by FJFA Trading Pty (Ltd) also referred to as “the Company”, a South-African based company with registration number 2017/461687/07. The primary business activity is listed as 2017/461687/07.
The Company will assist consumers in obtaining their renewed vehicle licence disk and also to negotiate vehicle fines is applicable
The registered business and domicile address of the entity is recorded as
Registered Business address Registered Postal address
1 Von Backstrom Boulevard 1 Von Backstrom Boulevard
Silver Lakes Silver Lakes
Pretoria Pretoria
0081 0081
The entity contact details are recorded as follow:
Tel: 012 880 2350
Email: [email protected]
Customer service Policy
The consumer has access to our friendly agents once they registered online. For any customer related queries you can email our support centre on [email protected]
Privacy Policy and Protection of Personal Information
The Company will strive to protect all personal information (as defined in the Promotion of Access to Information Act 2 of 2000 PAIA) at all time as part of our Privacy Policy.
Providing of goods and services policy
The Company will assist consumers in obtaining their renewed vehicle licence disk and also to negotiate vehicle fines is applicable “the service to be performed for which a service fee as defined in the pricing policy will be levied”
Even though the Company endeavour to take full responsibility to ensure that the service is satisfactory rendered once payment is received, the consumer must be cognisant of the fact that the Company does not have control over delayed responses from external parties such as the Post office or other Government entities.
Export Pricing and Policy
Not applicable as this service is only available to South-African citizens
Refunds and cancellation Policy
Should the consumer wish to cancel the transaction, the Company will refund 95% of the service fees to the consumer. The consumer agrees that he/she will forfeit this service fee in the event that the service and transaction was concluded and licence disk already obtained. The consumer further acknowledges that no refunds in terms of statutory fees will be made if such fees were already paid to the registration authorities. The transaction can be cancelled and no service fees will be forfeited, permitted that such cancellation be effected via email to the support centre within 12 hours of the service request being made by the consumer.