How to reset your password and login to your Laminin instance
1. Click on Reset Password
2. Enter your email address
Please note this email address has to match the email address of your Laminin User Profile
3. Click on Request Reset
4. Click on Reset Password in the email you receive from Laminin
5. Type password
The Laminin Password Policy is as follows:
- Minimum password length of 10 characters
- Requires at least one Uppercase Alphabetical Character
- Requires at least one Lowercase Alphabetical Character
- Requires at least one Numeric Character
- Requires at least one Special Character eg. ()!@#$%^&*-+=/<>\
6. Confirm password
Make sure your password matches exactly the password typed above
7. Click on Reset Password
8. Enter your username
Please note this username has to match the username of your Laminin User Profile
9. Enter your new password
10. Click on Login
For any questions or additional support, please mail our team at [email protected]
When logging a ticket with the Laminin support team, please provide as much information as possible. This can include references to specific leads or recordings as well as descriptions and screenshots of your own troubleshooting.