In order for our Support Team to assist you it is sometimes necessary for us to login to your device in order to experience what you are experiencing. Laminin Support uses AnyDesk for remote connections. If you have any security concerns, please click here to read more about how AnyDesk implements security.
Please ensure you update to the latest version of Anydesk. You can download AnyDesk here.
For any questions or additional support, please mail our team at [email protected]
When logging a ticket with the Laminin support team, please provide as much information as possible. This can include references to specific leads or recordings as well as descriptions and screenshots of your own troubleshooting.